account was suspended

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    Asked on December 28, 2015 at 10:48 AM


    I just created my account and was immediately suspended because it says it suspected of phishing. My form contains no information regarding the need for credit cards sensitive information or  social security numbers.  Can you please tell me what can be done to clear this up?

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    Answered on December 28, 2015 at 11:37 AM

    We are sorry for the confusion. Your account was autosuspended by our phishing system. I have checked your forms and I have not found Phishing which is against our Terms of Use so I have reactivated your account. 

    Please, kindly check your form again.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    Answered on December 28, 2015 at 11:39 AM

    Awesome! Thank you very much for your help!

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    Answered on December 28, 2015 at 12:42 PM

    You are very welcome!  If there is anything else we can assist you with, just let us know.