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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    User cannot type into box

    Asked by gershensonlaw on December 28, 2015 at 01:00 PM

    The "reveal" field, which connects to some conditions, cannot be typed into. Is there an issue with the conditions? Here is the form: https://form.jotform.com/53398311366964.

    Page URL:

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    JotForm Support

    Answered by david on December 28, 2015 at 01:55 PM


    I checked your form and there is a condition associated with the "Office Use" field that updates the fields value:

    However, that field is a Star Rating field:

    I believe this is the cause of the field not being able to be filled.  If you remove the condition or change the field from a Star rating to a field like a text box or dropdown, you should be able to fill Office Use field once again. 

    Here is my test form with the condition disabled:


    The field accepts input without issue.

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    Answered by gershensonlaw on December 29, 2015 at 12:02 AM

    Thank you!!

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    JotForm Support

    Answered by Chriistian on December 29, 2015 at 05:15 AM

    On behalf of my colleague, David, you are welcome. If you have any other question or concern, please feel free to contact us again. Regards.