User cannot type into box

  • Profile Image
    gershensonlaw
    Asked on December 28, 2015 at 01:00 PM

    The "reveal" field, which connects to some conditions, cannot be typed into. Is there an issue with the conditions? Here is the form: https://form.jotform.com/53398311366964.

  • Profile Image
    david
    Answered on December 28, 2015 at 01:55 PM

    Hi,

    I checked your form and there is a condition associated with the "Office Use" field that updates the fields value:

    However, that field is a Star Rating field:

    I believe this is the cause of the field not being able to be filled.  If you remove the condition or change the field from a Star rating to a field like a text box or dropdown, you should be able to fill Office Use field once again. 

    Here is my test form with the condition disabled:

    https://form.jotform.com/53615397618970

    The field accepts input without issue.

  • Profile Image
    gershensonlaw
    Answered on December 29, 2015 at 12:02 AM

    Thank you!!

  • Profile Image
    Chriistian
    Answered on December 29, 2015 at 05:15 AM

    On behalf of my colleague, David, you are welcome. If you have any other question or concern, please feel free to contact us again. Regards.