What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Embedded Shipping Charge Not Totalled In PayPal Gateway

    Asked by timh2594 on February 06, 2012 at 01:04 PM

    We are a little league baseball district that adds a fundraiding surcharge to our registrations. On our online registration form I've made the charge mandatory in the PayPal integration by embedding the source and adding the checked="checked" disabled="disabled" line. This works great in the form (the surcharge amount is added to the item amount) but when the form is submitted and the user redirected to the PayPal gateway, the surcharge does not appear nor is it factored into the total. Any ideas why this is happening? Thanks.

    Page URL:

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    JotForm Support

    Answered by NeilVicente on February 06, 2012 at 03:55 PM

    Replace disabled="disabled" with onClick="this.checked=true"

    Please keep us posted on your results. Thanks!

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    Answered by timh2594 on February 06, 2012 at 04:19 PM

    Worked like a charm. Many thanks!

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    JotForm Support

    Answered by abajan on February 06, 2012 at 06:35 PM

    Glad you're happy with my colleague's solution. Incidentally, while trying to come up with my own solution for the issue, I noticed that the age chart looked a little blurry and my hunch that the image wasn't being displayed at its original dimensions was correct. To fix this, load the form into the form builder, click the age chart, click the Height button and change the value from 300 to 301 and click OK. Likewise, click the Width button, change the value from 548 to 550 and click OK. Save the form when done.

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    Answered by Trinijah on August 04, 2012 at 10:08 AM

    Many thanks as well............. 

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    JotForm Support

    Answered by NeilVicente on February 12, 2014 at 07:22 AM

    We have just released the shipping option for (regular) Paypal integrated forms.

    You may now specify a cost for shipping each item, or set a weight value for each item to have the shipping cost calculated using the profile-based method you have set up under your Paypal account.

    Flat Shipping Cost:

    Product Weight Value:


    Please do try it out then let us know how it goes. Your feedback is much appreciated.