What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can forms be transferred to a different user account?

    Asked by rob_whitmore on December 28, 2015 at 03:40 PM

    When I started using the free trial membership, I created a log-in with my personal info without thinking it through. With that account, I've developed a few forms that are going to be used by a company that wants to upgrade to the Bronze level. Is it possible to create a new user account for them and transfer the forms from my personal account to theirs?

    different user account a create and company
  • Profile Image
    JotForm Support

    Answered by david on December 28, 2015 at 04:49 PM

    Hi,

    We can indeed transfer your forms to another account.  Let us know the forms you would like moved, as well as the username of the account you would like them moved to, and we will be happy to take care of it as soon as we can.

  • Profile Image

    Answered by spacehistory on December 28, 2015 at 06:15 PM

    Thanks. Please transfer all 4 of the forms to the account with username "spacehistory"  

    Once the forms are transferred, they will upgrade to the Bronze level.

  • Profile Image

    Answered by spacehistory on December 28, 2015 at 06:23 PM

    Question for David ... once the forms are transferred, will I have to edit the HTML code on my web pages to account for the new location of the forms?

  • Profile Image
    JotForm Support

    Answered by david on December 28, 2015 at 06:38 PM

    The embed code will not need to be changed.  The form ID's remain the same even when they are moved. 

    I went ahead and moved the forms are per your request.  They should now be available in the account "spacehistory".

    If there is anything else we can assist you with, let us know and we will be happy to help.