- Kingston NyamapfeneAsked on February 06, 2012 at 03:16 PM
We have not be receiving the receipts for out subscriptions. The name that the account is under is Kingston Nyamapfene. We are missing receipts for Nov, Dec, Jan and I guess feb because it bills us every 6th of the month.
- JotForm SupportNeilVicenteAnswered on February 06, 2012 at 05:29 PM
I have resent the receipts to your email. Kindly check your inbox for the said receipts. Also, please take a look at your Spam folders and see if the missing receipts are there.
If the receipts are present in your Spam folder, kindly have your email program or service untag it as Spam so you will receive the invoice regularly. Thanks!