Custom Design Changes Not Showing

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    Asked on December 29, 2015 at 12:51 PM

    Hello :) I'm creating some forms for my website, but I've ran into an issue with the form design changes not showing. I saved the finished form and published, but when I click either preview or embed the code into my site, the form shows only the default form styling. The attached screenshot shows how it should be looking.

    Am I missing something simple or is this a bug?


    Thanks so much,


  • Profile Image
    Answered on December 29, 2015 at 01:40 PM

    Hello Leanne,

    We are not ale to see the screenshot of you have shared.  Can you please share the screenshot again? The following guide should help you how to upload image in forum post:

    What changes you made to your form which is not being displayed? I did check your form and this is how it appears:


    We will wait for your response.

    Thank you!