What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Custom Design Changes Not Showing

    Asked by brandbeautiful on December 29, 2015 at 12:51 PM

    Hello :) I'm creating some forms for my website, but I've ran into an issue with the form design changes not showing. I saved the finished form and published, but when I click either preview or embed the code into my site, the form shows only the default form styling. The attached screenshot shows how it should be looking.

    Am I missing something simple or is this a bug?

     

    Thanks so much,

    Leanne

    Page URL:
    http://brandmebeautiful.co.uk/brand-design-brief/

    Screenshot
    design changes preview site saved thanks
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 29, 2015 at 01:40 PM

    Hello Leanne,

    We are not ale to see the screenshot of you have shared.  Can you please share the screenshot again? The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033

    What changes you made to your form which is not being displayed? I did check your form and this is how it appears:

     

    We will wait for your response.

    Thank you!