What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Downgrade date and potential charges

    Asked by kromm on December 30, 2015 at 11:16 AM

    I paid for an upgrade on Dec. 5 for this past month.  I just downgraded back to the free account 10 minutes ago. 

    I logged back in and it says I am set to be downgraded on Jan 6, but my billing date in Jan. 5.

    Will I be charges for this coming month?

     

    Thanks 

    and billing date thanks downgraded
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    JotForm Support Manager

    Answered by Jeanette on December 30, 2015 at 01:17 PM

    No, there is nothing to worry about, the account will downgrade on January the 8th, but no new charges will be applied by then.