What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What can i do to continue using free form? They stop working.

    Asked by emediagc on December 30, 2015 at 11:38 AM
    stop free form
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    JotForm Support

    Answered by Charlie on December 30, 2015 at 01:42 PM

    This is because you have already reached your upload space limit. For "Free" plan, you are allowed to have 100 MB of upload space.

    To continue using the forms, you need to either upgrade to a higher subscription plan OR delete submissions with file uploads on them. Please note that deleting submissions will permanently delete the submission data in our servers, it is irreversible. 

    I would strongly suggest that you take advantage of our integrations related to 3rd party file sharing and storage services (e.g. Dropbox, Google Drive, Box, etc...). That will create a copy of your submission data and upload the file in those account, giving you a real time backup, however, please note that this will apply to new submissions once the integration has been done.

    I hope this helps.