What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Tracking Form Bounce Rate In Lightbox

    Asked by onepoint on February 06, 2012 at 04:10 PM

    Hey guys,

    Is there a good way to start tracking the bounce/exit rate within a lightbox form? I really like the lightbox format, but it would be helpful to know if people are closing the form right after opening it, or are just not considering the call to action to begin with.

    tracking lightbox form format
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    JotForm Support

    Answered by NeilVicente on February 06, 2012 at 04:28 PM

    If you're knowledgeable with Google Analytics, you can add two goals for your lightbox form. One is for when the form is loaded, and the other is for when the form is submitted.

    You can insert the tracking pixel for the first goal on the form itself using the Free Text HTML button.

     

    The conversion tracking pixel will be placed on the form's Thank You message or page.

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    JotForm Support

    Answered by Kiran on May 11, 2015 at 03:38 PM

    Here is the great news for you. We're pleased to announce that today we've released the native Form Analytics feature.

    You can access this feature from More menu by selecting a JotForm on your My Forms page.

    You can now see how many people viewed your forms, how many responded, and where the traffic is coming from. Please give it a try and let us know your feedback.

    There are some tips you might find useful in working with our Form Analytics at our blog post here :

    http://www.jotform.com/blog/150-Introducing-Form-Analytics

    Thanks!