What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    500 Internal Server Error

    Asked by salesoperations on December 30, 2015 at 12:58 PM

    Our forms keep coming back with a "500 Internal Server Error" after hitting submit. I see others on the forum are having the same problem so I'm assuming it's an issue on your end. Do you have an ETA of when it will be resolved? Please advise.

    http://form.jotformpro.com/form/50766836305965

    http://form.jotformpro.com/form/50614030082945

    http://form.jotformpro.com/form/50765998523975 

    500 Internal problem resolved same href
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    JotForm Support

    Answered by david on December 30, 2015 at 01:49 PM

    My apologies, we had a minor attack on our severs that has been mitigated.  Everything should be back up once again.  If you have any further issues with the 500 error, let us know and we will be happy to have a look at your forms.