- charleswaggonerAsked on December 30, 2015 at 01:10 PM
- JotForm SupportdavidAnswered on December 30, 2015 at 04:01 PM
Users can manually click on the Return link to get back to the forms Thank You Page/URL.
We provide the return link with the PayPal forms. The problem is that the PayPal ignores the return link unless the Auto Return is enabled on your PayPal Account Settings. Unfortunately, there is nothing we can do about it.
When autoreturn is enabled, your users will be automatically redirected to the URL you have specified in your settings.
If yopu have any further questions, let us know and we will be happy to help.