What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how do i change the URL when a PayPal transaction is completed and the customer is redirected back to my site.

    Asked by charleswaggoner on December 30, 2015 at 01:10 PM
    site transaction and paypal transaction
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    JotForm Support

    Answered by david on December 30, 2015 at 04:01 PM

    Hi,

    Users can manually click on the Return link to get back to the forms Thank You Page/URL.

    We provide the return link with the PayPal forms. The problem is that the PayPal ignores the return link unless the Auto Return is enabled on your PayPal Account Settings. Unfortunately, there is nothing we can do about it.

    When autoreturn is enabled, your users will be automatically redirected to the URL you have specified in your settings.

    If yopu have any further questions, let us know and we will be happy to help.