Uploader is not working

  • dangordon1
    Asked on December 30, 2015 at 1:13 PM

    Hi-

     

    I'm using JotForm as a file uploader on a website. Please see here:

    http://www.bigtimeclient.com/client_file_uploads/bigtime-file-uploads.html

    When I select the file it will attempt to upload it but it always fails.

    It is connected correctly to my FTP and it was working previously. It recently stopped working.

    Please help!

    Thanks,

    Dan

    Jotform Thread 733526 Screenshot
  • Carina
    Replied on December 30, 2015 at 4:22 PM

    I tested the form and could successfully update the file and submit the form:

    Uploader is not working Image 1 Screenshot 20

    What is the file size and extension? Are you uploading multiple files?

    We'll wait for more details to continue.