- caspar81Asked on February 06, 2012 at 05:46 PM
I use Jotform to capture details of individuals who wish to make PPI claims. Several fields of the form are mandatory however I had an enquiry on Saturday 4th Feb at 12:08 that only contained the ip address and number of claims packs required. I believe there must have been a glitch with Jotform and I was wondering if you could investigate to make sure it doesn't happen again. If you are also able to retrieve the data I would be grateful.
Caspar DeanPage URL:
- JotForm SupportNeilVicenteAnswered on February 06, 2012 at 06:30 PM
There is nothing we can do about it as it is beyond our control. It is the user's prerogative if he/she wants to disable running scripts.
- caspar81Answered on February 06, 2012 at 06:34 PM
Ok. Thank you for answering my question.