What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms not showing up with proper information

    Asked by slcmdj on December 31, 2015 at 10:23 AM

    All I see are the form fields, the ones I created. No information. If I check my Jot Form inbox, I can see everything. It's the email submissions that aren't reading properly. Again, no customer information is showing up in the body of the emails.

    Page URL:
    http://swr-rf.com/rigidline-component-quote-form.html

    information showing up Emails Submissions check inbox
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    JotForm Support

    Answered by Kiran on December 31, 2015 at 01:01 PM

    I've cloned your JotForm and notice that the notification was set to Text mode and all the fields are not available in it. You may create a new notification by using the guide below so that all the fields on your form would be added automatically to the new notification.

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    You may later delete the current notification once you have the new notification with all fields.

    Hope this information helps!