Forms not showing up with proper information

  • slcmdj
    Asked on December 31, 2015 at 10:23 AM

    All I see are the form fields, the ones I created. No information. If I check my Jot Form inbox, I can see everything. It's the email submissions that aren't reading properly. Again, no customer information is showing up in the body of the emails.

    Page URL: http://swr-rf.com/rigidline-component-quote-form.html
  • Kiran Support Team Lead
    Replied on December 31, 2015 at 1:01 PM

    I've cloned your JotForm and notice that the notification was set to Text mode and all the fields are not available in it. You may create a new notification by using the guide below so that all the fields on your form would be added automatically to the new notification.

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    You may later delete the current notification once you have the new notification with all fields.

    Hope this information helps!