What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Scroll bar is not showing in Firefox

    Asked by Ian Wulff on December 31, 2015 at 10:24 AM

    ..beyond the page view.

    scroll firefox browser scroll bar firefox scroll bar not show not showing
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    JotForm Support Manager

    Answered by Jeanette on December 31, 2015 at 12:59 PM

    Seems like you have embedded the form in a webpage, can you please share the link to the webpage where the form is located?

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    Answered by Ian Wulff on January 02, 2016 at 10:46 PM
    Well, I don't know what happened, because now I don't have the same effect. Scroll bar is present and just fine.
    ...
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    JotForm Support

    Answered by Jan on January 03, 2016 at 11:23 AM

    Glad to hear that the scroll bar is showing properly. If the issue persist, please share the URL of your webpage where the form is embedded so that we can investigate about the issue.

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    Answered by xianwu on January 12, 2016 at 02:46 PM
    Weird. I don't get it. This happened again - only not on both of two pages. No scroll bar. See screen shots. Look closely. No scroll bar on the right side. Any idea why that might be?
    NO SCROLL BAR:
    SCROLL BAR: (on other page):
    ...
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    JotForm Support Manager

    Answered by Jeanette on January 12, 2016 at 03:50 PM

    We need you to share with us the URL (link of the webpage) where this form is embedded.

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    Answered by xianwu on January 12, 2016 at 04:46 PM
    This was on jotform.com, not embeded
    https://www.jotform.com//?formID=60108085885157
    ...
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    Answered by wolfpaw69 on February 01, 2016 at 02:49 PM

    I have the same problem.  The scroll bar doesn't show when I pull up my page (see screen shot).  However, if I go to Support/forum the scroll bar appears.  From there I can go back to my page and the scroll bar is present.  

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    JotForm Support Manager

    Answered by Jeanette on February 01, 2016 at 04:53 PM

    Your question was moved to another thread, please expect the answer there.