- strategicForumAsked on December 31, 2015 at 10:25 AM
I was charged for service after I downgraded my account. I filled out the form before 12/24 and explained why. We don't need to have the service all the time.
Please issue a refund immediately. Thanks.
- JotForm Support ManagerJeanetteAnswered on December 31, 2015 at 01:12 PM
This is now fixed and refund. Our apologies for the frustration this might have caused to you. Never hesitate to contact us, we are here ready to assist you.