Embed Form to Wordpress.com is not working

  • Profile Image
    amethystangel
    Asked on December 31, 2015 at 11:34 AM

    I have tried every which way, following some of the advice on the posts here, but it always comes out as a link, not as a form. This was my test, using one of my current forms on a site I don't use anymore

    https://indieactsofkindness.wordpress.com/2015/12/31/43/

    any ideas? I would love to move my website to wordpress, I only kept it where it was because jotform was incompatible with wordpress.com!

    Thanks!



    This is a re-post of a comment on How to Embed a Form to Wordpress.com

  • Profile Image
    Jeanette
    Answered on December 31, 2015 at 02:00 PM

    I just embedded a form in a my sandbox site with no problem

    I used the Jotform button in the toolbar

  • Profile Image
    Jeanette
    Answered on December 31, 2015 at 02:40 PM

    After talking with David, from the support staff, the issue is in the live wordpress site. And this was already escalated to our developers so they can fix it soon.

  • Profile Image
    amethystangel
    Answered on January 01, 2016 at 12:39 PM

    Hi Jeanette,

    Thanks for your reply. I'm using wordpress.com, not .org, so there isn't a jotform button there. Thanks for letting me know it will be fixed soon, hoping to transfer my site by 19th jan :)

    Michelle

     

  • Profile Image
    jonathan
    Answered on January 01, 2016 at 03:25 PM

    Hi Michelle,

    I was able to reproduce the issue as well when I test embedding the form on my Wordpress.com website

     

    on the preview it look like this.

     

    I have elevated the issue to our higher team support so that it can be checked as well. 

    We will notify you here once we have fixed the issue.

    Thanks.

     

  • Profile Image
    amethystangel
    Answered on January 01, 2016 at 04:57 PM

    Thank you Jonathan! I appreciate your help :)

  • Profile Image
    jonathan
    Answered on January 01, 2016 at 05:07 PM

    You are quite welcome :)

    Cheers

  • Profile Image
    amethystangel
    Answered on January 05, 2016 at 04:12 PM

    I have solved the problem by creating my own 'buttons' and linking them to the URL of the form. It looks cool, so I'm happy :)

  • Profile Image
    Jeanette
    Answered on January 05, 2016 at 05:18 PM

    Thanks a lot for updating us on this ! Cheers!

  • Profile Image
    ceren
    Answered on January 06, 2016 at 08:46 AM

    Hello,

    We're sorry for the inconveniences. Embed code for WordPress.com is fixed now. Please re-embed your form to your website.

    If you have any other questions please let us know.