What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Embed Form to Wordpress.com is not working

    Asked by amethystangel on December 31, 2015 at 11:34 AM

    I have tried every which way, following some of the advice on the posts here, but it always comes out as a link, not as a form. This was my test, using one of my current forms on a site I don't use anymore

    https://indieactsofkindness.wordpress.com/2015/12/31/43/

    any ideas? I would love to move my website to wordpress, I only kept it where it was because jotform was incompatible with wordpress.com!

    Thanks!



    This is a re-post of a comment on How to embed a form to Wordpress.com

    wordpress.com
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    JotForm Support Manager

    Answered by Jeanette on December 31, 2015 at 02:00 PM

    I just embedded a form in a my sandbox site with no problem

    I used the Jotform button in the toolbar

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    JotForm Support Manager

    Answered by Jeanette on December 31, 2015 at 02:40 PM

    After talking with David, from the support staff, the issue is in the live wordpress site. And this was already escalated to our developers so they can fix it soon.

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    Answered by amethystangel on January 01, 2016 at 12:39 PM

    Hi Jeanette,

    Thanks for your reply. I'm using wordpress.com, not .org, so there isn't a jotform button there. Thanks for letting me know it will be fixed soon, hoping to transfer my site by 19th jan :)

    Michelle

     

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    JotForm Support

    Answered by jonathan on January 01, 2016 at 03:25 PM

    Hi Michelle,

    I was able to reproduce the issue as well when I test embedding the form on my Wordpress.com website

     

    on the preview it look like this.

     

    I have elevated the issue to our higher team support so that it can be checked as well. 

    We will notify you here once we have fixed the issue.

    Thanks.

     

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    Answered by amethystangel on January 01, 2016 at 04:57 PM

    Thank you Jonathan! I appreciate your help :)

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    JotForm Support

    Answered by jonathan on January 01, 2016 at 05:07 PM

    You are quite welcome :)

    Cheers

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    Answered by amethystangel on January 05, 2016 at 04:12 PM

    I have solved the problem by creating my own 'buttons' and linking them to the URL of the form. It looks cool, so I'm happy :)

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    JotForm Support Manager

    Answered by Jeanette on January 05, 2016 at 05:18 PM

    Thanks a lot for updating us on this ! Cheers!

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    JotForm Developer

    Answered by ceren on January 06, 2016 at 08:46 AM

    Hello,

    We're sorry for the inconveniences. Embed code for WordPress.com is fixed now. Please re-embed your form to your website.

    If you have any other questions please let us know.