Conditions : Update/Calculate Field condition is not recognizing the Matrix Field

  • twhite1969
    Asked on December 31, 2015 at 1:09 PM

    I have done this before with the conditional rules but I can't seem to do it now.

    I want to copy the employee name in row 1 of the matrix to the employee1 text box.   

    I am using the conditional statement.  It appears the error is with how the matrix field is selected but I can't figure out how to select it differently.

    I created a test form with the issue.  Feel free to clone / modify of create a test of the form.

    Thanks for your help!

    Conditions : Update/Calculate Field condition is not recognizing the Matrix Field Image 1 Screenshot 20

    Jotform Thread 734108 Screenshot
  • Kevin Support Team Lead
    Replied on December 31, 2015 at 4:39 PM

    Hi,

    We apologize for the inconvenient.

    I was able to replicate your issue, when I tried to select a value from the Matrix Field and click on save I got the error Undefined Field, you will be notified about the progress on this issue via this thread.

    Conditions : Update/Calculate Field condition is not recognizing the Matrix Field Image 1 Screenshot 40

    As an alternative, you can use the Calculation Widget, and you will accomplish the same then using conditions, add the field and then configure it as shown in the image below : 

    Conditions : Update/Calculate Field condition is not recognizing the Matrix Field Image 2 Screenshot 51

    Conditions : Update/Calculate Field condition is not recognizing the Matrix Field Image 3 Screenshot 62

    See my sample here : https://form.jotform.com/53646037033956 

    Feel free to clone it.

    Regards.

  • twhite1969
    Replied on January 4, 2016 at 3:50 PM

    The calculator widget worked.  Thank you very much for your help!

  • victor
    Replied on January 4, 2016 at 6:42 PM

    On behalf of my colleague, you are welcome. If you have any other question or issue, please do not hesitate contacting us. We will be glad to help.