- criterionsAsked on December 31, 2015 at 01:36 PM
getting a broken graphic on email notification for this form. I've tried this link:
http://www.jotform.com/uploads/criterions/form_files/jotform - banner - e-prescribe.png
as well as this one:
https://files.jotform.com/jufs/criterions/form_files/jotform - banner - e-prescribe.png
Then seem to both work in the setup, but not when they're actually sent.
- JotForm SupportdavidAnswered on December 31, 2015 at 04:42 PM
I cloned your form to test it and the image in the email comes through in the autoresponder:
However, it does not come through in the notification:
It looks like it has something to do with the PDF attachment. When I removed the attachment from the notification:
The image then showed in the email.
Try removing the PDF attachment and adding it back in as a link in the body of the notification instead:
That should allow for both the PDF to be included and for the image to show.