Missing submissions on my forms.

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    pac_angels
    Asked on December 31, 2015 at 02:07 PM

    Also, all of the data of the forms submitted is gone.  What happened?

    Sharon

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    Skowhegan
    Answered on December 31, 2015 at 02:09 PM

    I am also wondering this!

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    Kevin_G
    Answered on December 31, 2015 at 05:29 PM

    Hi,

    We apologize for the inconvenient.

    I have checked the email log for your forms and I could only find emails sent from the form : http://www.jotform.us/form/52187083488162 

    However, there are no submissions, I will report the issue to our second level and you will be notified about the progress on this issue via this thread.

    Skowhegan, I have reported your issue on this thread : http://www.jotform.com/answers/734040-Missing-data-on-submissions#3 , please, follow your case only on that thread, in order to avoid any confusion and assist you better.

    Thanks.

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    uygar
    Answered on January 22, 2016 at 02:52 AM

    Hi,

    Your submissions back to normal. Please check again.