What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Missing submissions on my forms.

    Asked by pac_angels on December 31, 2015 at 02:07 PM

    Also, all of the data of the forms submitted is gone.  What happened?

    Sharon

    all
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    Answered by Skowhegan on December 31, 2015 at 02:09 PM

    I am also wondering this!

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    JotForm Support

    Answered by Kevin_G on December 31, 2015 at 05:29 PM

    Hi,

    We apologize for the inconvenient.

    I have checked the email log for your forms and I could only find emails sent from the form : http://www.jotform.us/form/52187083488162 

    However, there are no submissions, I will report the issue to our second level and you will be notified about the progress on this issue via this thread.

    Skowhegan, I have reported your issue on this thread : http://www.jotform.com/answers/734040-Missing-data-on-submissions#3 , please, follow your case only on that thread, in order to avoid any confusion and assist you better.

    Thanks.

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    JotForm Developer

    Answered by uygar on January 22, 2016 at 02:52 AM

    Hi,

    Your submissions back to normal. Please check again.