why is the global countdown widget wizard not running?

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    smatpages
    Asked on December 31, 2015 at 05:48 PM

    https://form.myjotform.com/53633775348566

    The global countdown widget wizard is not running since yesterday 30/12/2015. Each time I add it, it keeps saying "run the wizard"

     

    I cannot  edit the timing also because the wizard is not running

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    ashwin_d
    Answered on January 01, 2016 at 07:11 AM

    Hello smatpages,

    I did check your form and did not find any issue with that. You have configured your "Global Countdown" widget and set it to 1 minute. Your form also seems to be timing out after a minute. Please check the screenshot below:

     

    Please test your form again and try to set the count down time. Do get back to us if the issue persists.

    Thank you!