Does deleting submissions clear my storage space?

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    Asked on January 01, 2016 at 11:33 PM

    I received a notification that my storage was full (almost at 100 MB). I deleted some old submissions, but it looks like it didn't clear any space. Does deleting submissions clear space? Thank you!

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    Answered on January 02, 2016 at 05:09 AM

    Yes, deleting submissions which have files uploaded within them will also clear your used storage space. This is so because deleting a submission also deletes any files that were uploaded in that submission.

    Before deleting your submissions, we recommend that you export your submissions first in order not to lose any data. You can export submission data to Excel, and to download files you can use the Download All Uploads button on the submissions page of your form.

    Please let us know if you need any further clarifications, or if you experience any troubles clearing your storage space, and we will be happy to help.