What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Does deleting submissions clear my storage space?

    Asked by mklushina on January 01, 2016 at 11:33 PM

    I received a notification that my storage was full (almost at 100 MB). I deleted some old submissions, but it looks like it didn't clear any space. Does deleting submissions clear space? Thank you!

  • Profile Image

    Answered by Boris on January 02, 2016 at 05:09 AM

    Yes, deleting submissions which have files uploaded within them will also clear your used storage space. This is so because deleting a submission also deletes any files that were uploaded in that submission.

    Before deleting your submissions, we recommend that you export your submissions first in order not to lose any data. You can export submission data to Excel, and to download files you can use the Download All Uploads button on the submissions page of your form.

    Please let us know if you need any further clarifications, or if you experience any troubles clearing your storage space, and we will be happy to help.