What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why it doesn't work?

    Asked by Valmatt on January 02, 2016 at 02:36 AM

    Hi


    Can you tell me why my jotform doesn't work ?  I have tried with one i have created and even with one of yours.
    Always the same answer

    FORM NOT FOUND
    This form is disabled

    Thanks for your answer

    Happy new year

     

    The link

     

    doesn't work work JotForm div thanks jotformeu
  • Profile Image
    JotForm Support

    Answered by Charlie on January 02, 2016 at 07:30 AM

    Apologies for the inconvenience that this might have caused you.

    Your forms where disabled because they were in a different language, but they are now active. I would suggest that you make it in English and use the Language Translator to have a version of the form in the language you want.

    Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic, French and other similar languages, therefore most of the forms made in these languages are automatically suspended. To avoid being autosuspended again, please have your form in "English" and make your form multilingual by following this guide: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual. You can set the form's default language with your own preference.

    Let us know if you need more information on this.