What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my first form is disabled

    Asked by afaq77 on January 02, 2016 at 10:32 AM

    my first form is disabled 

    Page URL:
    https://form.myjotform.com/60013790922551

    form is disabled first
  • Profile Image
    JotForm Support

    Answered by Boris on January 02, 2016 at 05:16 PM

    afaq77, sorry about this. I have reactivated your account a few minutes ago.

    The reason that your forms were disabled and your account got suspended was due to our automatic tool called the Phishing Detector. This tool allows us to disable thousands of forms that are being used every day to steal credit card and banking details, login credentials, and other nefarious purposes.

    Unfortunately, our Phishing Detector does not yet understand many foreign languages, such as French or Arabian. That is why forms created in such foreign languages may get incorrectly flagged by the tool, and suspended.

    In order to avoid this from happening, we highly recommend that you create your forms in English. After the form is made, you can use our language Translator tool to translate the form into any desired local language or languages. Please see the following guide for more details:

    http://www.jotform.com/help/298-How-to-make-your-forms-multilingual

    This would ensure that there is an English main version of your form, which our Phishing Detector tool can check, and that you can still present your form to end users in any other language that you want.

    Please let us know if you need any clarifications regarding this, or kindly open a new thread if you have questions about anything else, and we will be happy to help.