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    My Visual Report is showing up as zero instead of the actual number of selections

    Asked by TVRPNick on January 03, 2016 at 11:50 AM

    I have over 55,000 responses to a single question on a survey.  When I try to create a visual report to view the results, the data does not populate the chart/graph.  All of the results say '0'.  It was working yesterday.  I am using this as a poll and need a way to compile the submissions so I can read how many votes each selection has received.  Any help or other ways to do this??

    visual report visual showing up
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    JotForm Support

    Answered by Welvin on January 03, 2016 at 06:28 PM

    I was able to see this problem in your form. I can't find an error, but this is most likely because of the number of the options in a single field.

    I have forwarded this to our developers so they can check this further for us. Please don't delete the visual report in your form, I have it in the report so our developers can see the problem. We will let you know here as soon as we have any news about it.