What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found This form is disabled.

    Asked by ugrslv on January 03, 2016 at 03:36 PM

    To Whom It May Concern

    I have created a new form, but the form cannot be reached - I only get following message: This Form is disabled

    What am I doing wrong?

    Thank you for your quick answer.



    Page URL:

    form is disabled new form message thank
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    Answered by fredericofortes on January 03, 2016 at 04:09 PM

    I'm also with this problem. All my websites which use JotForm are with the forms disabled. I've tried disable and enable them again but It doesn't work. I've already asked them a similar question about this issue.
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    JotForm Support

    Answered by jonathan on January 03, 2016 at 06:46 PM

    I have corrected the issue and reinstated your jotform account/username ugrslv 

    You may need to relogin at http://www.jotform.com/login to see the updates.

    Let us know if issue persist.


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    Answered by ugrslv on January 04, 2016 at 06:06 AM

    Hi jonathon;

    Thank you for your quick answer.

    Best Regards,


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    JotForm Support

    Answered by ashwin_d on January 04, 2016 at 08:39 AM

    Hello fredericofortes,

    I have moved your question to a new thread and you will be answered here:  http://www.jotform.com/answers/735336 

    Thank you!