What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    "Form not found. This form is disabled"

    Asked by fredericofortes on January 03, 2016 at 04:07 PM


    First week of this new year I'm getting a problem with the forms that are embed on my websites.

    I get a message: "Form not found. This form is disabled"

    I have access to my Account, but none of the forms I create even appear on the embed websites.

    How to proceed? All of my websites with forms from JotForm are disabled... the screenshot it's just from one of them.

    Best Regards,

    Page URL:

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    JotForm Support

    Answered by jonathan on January 03, 2016 at 06:48 PM

    I checked your subscription with account/username fredfb  and I found it Active and available already.

    Please check again by logging to the account at http://www.jotform.com/login

    Let us know if issue persist.