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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My notifier comes up as undefined

    Asked by rdrhda on January 03, 2016 at 04:51 PM
    I am having this problem. I have logged out, cleared the cache, logged back in, created a clean notifier and it STILL comes up as undefined every time i leave the page and come back in. Any solutions?
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    JotForm Support

    Answered by Welvin on January 03, 2016 at 05:05 PM

    I've viewed your last form ID (50836555754262) and seems like the area is fixed already:

    But your subject line hasn't changed. If this is the correct form, let us know so we can further check it for you.

    As for the problem, is the notifier taking a time to load on your end? If so, that is causing the problem. All you need to do is to close the window and reload the form builder without saving the form. If the issue persists, let us know so we can investigate this further.