update billing details

  • Profile Image
    teamcfw
    Asked on January 03, 2016 at 05:05 PM

    Can't find the email from Plimus that allows you to update your credit card info. and contains the account number.  I have to be honest, having your billing information handled by a third party provider that is not integrated within your portal is ridiculous.  Additionally, I would to be able to take advantage of your 50% off sale that ends today, however I am not sure if you have any customer support on Sunday.  Thank you.  

  • Profile Image
    Jeanette
    Answered on January 03, 2016 at 08:35 PM

    Our customer support on sundays is very limited, checking further, I can see you finally were able purchase the discounted offer. Our payment gateways are very reliable so there is nothing to worry about.

    Order:  INT160104-3980-98375
    ==============================

    Site:  JotForm Store

    Status:  completed
    Created:  Jan 4, 2016 1:12:21 AM UTC
    Updated:  Jan 4, 2016 1:15:19 AM UTC
    Currency:  USD
    SubTotal:  129.00
    Tax:  0.00
    Total:  129.00
    Referrer:  teamcfw