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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    GetResponse Integration is not working

    Asked by jedcadorna2 on January 03, 2016 at 08:27 PM

    I'm trying to integrate my get response account and it does not completely connect. It doesn't have an orange check after successfully integrating like others.

    I have tried recreating my Get Response API but no dice.

    Best,

    Jed

    get response check integrate and
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    Answered by Sammy on January 04, 2016 at 02:34 AM

    Hello Jed,

    I tested the integration and was able to replicate what you are referring to, there is no indication of the orange check-mark after integration, also despite the actual integration being done successfully the data is not being submitted to the selected campaign.

    I have forwarded this to our developers for further investigation, you will receive updates regarding this via this thread.

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    JotForm Developer

    Answered by deniz on January 05, 2016 at 03:59 AM

    Hi,

    New Get Response Integration is released and it is working fine by now.

    Thank you.

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    Answered by ImperialMediaDesign on January 05, 2016 at 12:40 PM
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    Answered by Sammy on January 05, 2016 at 01:50 PM

    @ImperialMediaDesign

    Kindly try removing the existing integration, then generate a fresh copy of you token key and re-integrate again to your form.

    Do let us know of the outcome.

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    Answered by ImperialMediaDesign on January 05, 2016 at 02:08 PM

    I just tried that, even used a brand new API. Still nothing has come in when I tested it. Its just not working, this is my main need for a Jotform.
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    JotForm Support

    Answered by jonathan on January 05, 2016 at 04:33 PM

    @ ImperialMediaDesign

    I instead created a separate thread for you here http://www.jotform.com/answers/736932

    to be sure we can focus on your issue.

    Thanks.