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Roseta00Asked on January 4, 2016 at 10:06 AM
I got the message to contact support.
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Kevin Support Team LeadReplied on January 4, 2016 at 11:58 AM
Hi,
I checked your form and I can see you have not any Email notifier nor anyAuto Responder.
This guide will help you to create an email notification : http://www.jotform.com/help/25-Setting-Up-Email-Notifications
And this other will help you to create an autoresponder : http://www.jotform.com/help/26-Creating-a-Form-Autoresponder
Hope this will help you.
Do let us know if you need more help, we will be glad to assist you.
Regards.
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Roseta00Replied on January 5, 2016 at 3:46 AMhello,
yes, that's correct. But when I want to add a new email I get the following
message:
[image: Inline images 1]
Sabine
Sabine Abanto
Investor & Media Relations
Phone: +41 22 780 90 53
engage your senses: www.givaudan.com
Givaudan International SA, 5, Chemin de la Parfumerie, 1214 Vernier,
Switzerland
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BorisReplied on January 5, 2016 at 6:02 AM
I'm afraid that we didn't receive your image, because our forum software can't accept inline images sent through email. You can attach images to your post by opening your support thread directly in the browser:
http://www.jotform.com/answers/735414
While typing your answer directly on the support thread, you can attach images by using the toolbar at the top. Please take a look at our guide on how How to include screenshot image in the support forum.
We will be happy to assist you in resolving whatever issue is preventing you from setting up your email notifications. Thank you.
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Roseta00Replied on January 5, 2016 at 7:17 AM
Hi Boris
I am sorry but I can not upload the image because pdf and Word are not allowed. Do you have a normal email I can send you the image to?
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BorisReplied on January 5, 2016 at 8:28 AM
You can send attachments to our support email address: support@jotform.com
Please do include reference to thread 735414 in the subject line of your email, so that we know which issue the email is about.
We will eagerly await your response. Thank you. :)