What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can my customers receive a copy of their signed contract

    Asked by bvollweider on January 04, 2016 at 10:34 AM

    When I have a customer sign a contract with me is there a way they can receive a signed copy of the complete contract automatically?

    receive contract a receive a copy
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    JotForm Support

    Answered by david on January 04, 2016 at 12:41 PM

    Hi,

    If you set up a form autoresponder:

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Then include the headers and text from your form in the PDF output:

    http://www.jotform.com/help/305-How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission

    Then attach a PDF of your data to the email:

    http://www.jotform.com/answers/461766-Can-we-attach-a-PDF-copy-of-the-form-to-the-email-notification

    It should show the full headers and text of your form, along with the submission details and signature.

    If you have any further questions, let us know and we will be happy to help.

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    Answered by bvollweider on January 04, 2016 at 01:46 PM
    I have done both of those things and the body of text still will not show. I can toggle show text and headers on and off and if I select it I get a large space but no text.
    Thanks,
    Brian Vollweider
    ...
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    Answered by bvollweider on January 04, 2016 at 04:05 PM

    ???

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    JotForm Support

    Answered by david on January 04, 2016 at 07:03 PM

    I cloned your form to test it and the issue is with the white text being displayed on the white background of the PDF.  If you use any color font, other than white, your text will display without issue: