Can my customers receive a copy of their signed contract

  • bvollweider
    Asked on January 4, 2016 at 10:34 AM

    When I have a customer sign a contract with me is there a way they can receive a signed copy of the complete contract automatically?

  • David JotForm Support
    Replied on January 4, 2016 at 12:41 PM

    Hi,

    If you set up a form autoresponder:

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Then include the headers and text from your form in the PDF output:

    http://www.jotform.com/help/305-How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission

    Then attach a PDF of your data to the email:

    http://www.jotform.com/answers/461766-Can-we-attach-a-PDF-copy-of-the-form-to-the-email-notification

    It should show the full headers and text of your form, along with the submission details and signature.

    If you have any further questions, let us know and we will be happy to help.

  • bvollweider
    Replied on January 4, 2016 at 1:46 PM
    I have done both of those things and the body of text still will not show. I can toggle show text and headers on and off and if I select it I get a large space but no text.
    Thanks,
    Brian Vollweider
    ...
  • bvollweider
    Replied on January 4, 2016 at 4:05 PM

    ???

  • David JotForm Support
    Replied on January 4, 2016 at 7:03 PM

    I cloned your form to test it and the issue is with the white text being displayed on the white background of the PDF.  If you use any color font, other than white, your text will display without issue:

    Can my customers receive a copy of their signed contract Image 1 Screenshot 20