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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to clear hidden conditional drop down fields

    Asked by Aiden123 on January 04, 2016 at 10:42 AM

    How to allow only the "last value picked" to pass?

    I have set my form fields to "NO" in the allow multiple section.

    However, it is feeding through our reporting with more than one option/value if someone changes their mind and chooses a new value before they submit.

    Is there an easy way to stop multiple options passing through (passes only last pogrom selected)?

    I have 45-50 forms that I have to change.

    So options that will keep me from rebuilding all forms are more than welcome!

     

    Thanks!

     

    Example:

    If they select program1, and then change their mind to program3, both program1 and program3 will pass.

     

    Harrison_Home_MASTER

     

    https://form.jotform.com/53513682759970

     

    http://start.harrison.edu/index/

     

     

    Page URL:
    http://start.harrison.edu/index/ 

    Page URL:
    http://start.harrison.edu/index/

    allow only clear field hidden field
  • Profile Image
    JotForm Support

    Answered by Mike on January 04, 2016 at 01:09 PM

    Thank you for contacting us.

    In case you are referring to conditional drop down fields, I would like to suggest trying to set 'Clear Hidden Field Values' parameter to 'Clear On Being Hidden' via Preferences.

    PreferencesAdvanced SettingsClear Hidden Field Values

    Please give it try and let us know if you need any further assistance.

  • Profile Image

    Answered by PeterTingay on August 11, 2016 at 09:31 AM

    How do you select this option in the new JotForm interface? Another screen shot like the above would be really useful
  • Profile Image
    JotForm Support

    Answered by beril on August 11, 2016 at 10:37 AM

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    https://www.jotform.com/answers/903814