How to clear hidden conditional drop down fields

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    Asked on January 04, 2016 at 10:42 AM

    How to allow only the "last value picked" to pass?

    I have set my form fields to "NO" in the allow multiple section.

    However, it is feeding through our reporting with more than one option/value if someone changes their mind and chooses a new value before they submit.

    Is there an easy way to stop multiple options passing through (passes only last pogrom selected)?

    I have 45-50 forms that I have to change.

    So options that will keep me from rebuilding all forms are more than welcome!





    If they select program1, and then change their mind to program3, both program1 and program3 will pass.







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    Answered on January 04, 2016 at 01:09 PM

    Thank you for contacting us.

    In case you are referring to conditional drop down fields, I would like to suggest trying to set 'Clear Hidden Field Values' parameter to 'Clear On Being Hidden' via Preferences.

    PreferencesAdvanced SettingsClear Hidden Field Values

    Please give it try and let us know if you need any further assistance.

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    Answered on August 11, 2016 at 09:31 AM

    How do you select this option in the new Jotform interface? Another screen shot like the above would be really useful
  • Profile Image
    Answered on August 11, 2016 at 10:37 AM

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there: