- ctktopekaAsked on January 04, 2016 at 12:48 PM
I've tried to downgrade my account from Bronze to Free on both IE and Chrome and on both it sits at the "processing" screen for 10+ minutes.
I really like JotForm but do not have a need for any submissions at this time so am wanting to downgrade. I hope to need it again and will upgrade at that time.
What needs to be done to get the downgrade completed?
- JotForm Support ManagerJeanetteAnswered on January 04, 2016 at 03:31 PM
I've canceled the subscription on paypal as per your request, your account is back to free