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    Google Spreadsheet Integration : Data are not being sent to Google Spreadsheet

    Asked by eatsops on January 04, 2016 at 02:53 PM

    Hi! Am having issues with form entries not flowing through to my google spreadhseet integration. Only entries that existed at the time I created the integration are flowing through. All new entries do not populate.

    Any idea what's going on? 

    http://www.jotform.com//?formID=52316405207143

    Page URL:
    http://www.jotform.com//?formID=52316405207143

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    JotForm Support

    Answered by Kevin_G on January 04, 2016 at 05:43 PM

    Hi,

    We apologize for the inconvenient.

    I cloned your form and initially I was able to replicate your issue, I submitted the form and data were not sent to the Google Spreadsheet.

    However, I have removed it and re-integrated and then it started to work as normal.

    You can see my cloned form here : https://form.jotform.com/60037031851950 

    Also, I will share you the spreadsheet on this link, you can submit the form and then you can check if the info is sent through.

     

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    Answered by SXSWArtDepartment on January 04, 2016 at 06:25 PM

    This is happening to me too. Please advise. 

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    JotForm Support

    Answered by Chriistian on January 04, 2016 at 10:54 PM

    Hi,

     

    It seems like we had some issues with the Google Spreadsheet integration earlier. However, the issue has now been fixed. Please try reintegrating your Google Spreadsheet and see if the issue still persists.

     

    Regards.