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    Why is the information received in a notification email not all there?

    Asked by JerichoNursery on January 04, 2016 at 03:18 PM

    We have an online sign-up sheet that is specific about which workshop they would like to attend and which location they would like to go to. The submission forms come to my email and do not show any info except their name and email address, so I have to log on and look up the info I need. Is there a way I can receive all the information in my incoming emails?




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    JotForm Support

    Answered by Kevin_G on January 04, 2016 at 06:33 PM


    I have checked this form : http://www.jotform.us/form/30328813543148 

    And I can see in the email template, the fields are not there, there are only the name and email address.

    This is the reason why you are not receiving all submitted data in the email notification, you should remove it and then add again the email notification, in order to get a new one with all the form fields.

    Hope this will help you, do let us know if it does not and we will be glad to assist you.