Allow editing form submissions through form submissions page even if the form is disabled

  • Profile Image
    ICFforms
    Asked on January 04, 2016 at 04:01 PM
    3.  Along the same lines, we sometimes have forms that we need to disable since the time to submit those forms has now passed.  However, when you disable a form, you are no longer able to edit submissions on our end either.  We cannot enable these forms again since there are people who have the link to the form and will attempt to submit it, but we still need to make various edits to these forms.  Is there a way that we can still have the form disabled for our clients and users so we will not receive anymore submissions, but still allow our agents to make the needed edits on the forms without enabling the form again?
  • Profile Image
    Welvin
    Answered on January 04, 2016 at 08:31 PM

    It's not possible to edit a submission when the form is disabled. I have requested this feature to our developers. We can't promise any timeframe for this, but if there are updates, you should know it via this thread.

    For now, please do the following:

    a. Add a text field at the top of your form showing an information that the form is currently disabled.

    b. Add a text box field below the text field and hide it (Properties > Hide Field)

     

    c. Add a conditional logic to hide the entire form input fields when the textbox is empty:

    Here's our guide: https://www.jotform.com/help/196-Hide-or-Show-Multiple-Fields-at-Once

    Now, the idea is simple. The text field is shown as a warning message, the textbox field is hidden and can't be filled, therefore, the other fields will remain hidden.

  • Profile Image
    Welvin
    Answered on January 04, 2016 at 08:36 PM

    I forgot to add that you should edit the submissions through the form submissions page (http://www.jotform.com/help/269-How-to-view-Submissions). The hidden field will be visible on edit and you can fill it to show the other fields to edit per conditional logic rule.

  • Profile Image
    ICFforms
    Answered on January 05, 2016 at 01:20 PM

    Hello,

    Thank you for submitting this to your developers as that would be a wonderful feature to have.  I will see about making these edits that you suggested and see if we can work around it for now.

     

    Thank you!

    Emily-ICF

  • Profile Image
    david
    Answered on January 05, 2016 at 03:09 PM

    You are most welcome.  We will let you know here in this thread if there is any update to the status of your request.  If there is anything else we can assist you with, let us know and we will be happy to  help.

  • Profile Image
    secotoolsllc
    Answered on August 08, 2016 at 11:58 AM

    My company is in a similar situation. In our case, we've disable the form to an event registration, so that people with the link can no longer register. However, we still want to be able to add new invitees on a case by case basis. Could you please add a way for the jotform administrator to add new submissions, even when the form is disabled?

  • Profile Image
    david
    Answered on August 08, 2016 at 12:13 PM

    Your additional request for this feature has been noted.  We will update this thread if there is any progress.  Unfortunately, it has not been given a very high priority so it is not very likely to be added in the near future. 

    It is always possible to temporarily enable the form, add or update an entry, then disable it once again after the update is made.  My colleagues workaround for conditionally hiding the form fields based on a text box entry would also allow for removing access to form fields without having to disable the form.