What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there more info on Form Analytics?

    Asked by vglockwood on January 04, 2016 at 04:14 PM

    I would like to see how many form submissions we've had on a certain day and over the month.  Is there a doc somewhere that tells more on how to use Form Analytics?  There wasn't anything on the page that I could see.


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    JotForm Support

    Answered by Welvin on January 04, 2016 at 08:46 PM

    Our form analytics landing page is here: https://www.jotform.com/form-analytics/. As for the steps by step guide, I don't think we have one but I'll do my best to have it.

    The Form Analytics is straightforward, the filters are at the top and the results at the bottom:

    Let us know if you need more help about this feature.

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    Answered by vglockwood on January 05, 2016 at 11:46 AM
    Yes, I found this but I’m not sure the difference between views and responses. If someone uses the form and submits it, does that count as a view or a response?
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    JotForm Support

    Answered by Kiran on January 05, 2016 at 11:51 AM

    Views will be counted when the form is loaded and the responses will be counted when the form is submitted. When the form is submitted, it should be counting both as view and response so that the conversion rate can be calculated correctly. 

    Hope this information helps!