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beamer1321Asked on January 4, 2016 at 5:58 PM
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Jeanette JotForm SupportReplied on January 4, 2016 at 10:27 PM
Please use the following instructions to log in to your BlueSnap account in order to update your credit card:
Go to: https://cp.bluesnap.com/jsp/account_login.jsp
Enter your username: 1390967792528
Reset password link has been sent to your email address: dh********eco@gmail.com
(Please note, should the reset password link not work, please try it again using a different browser such as Google Chrome of Firefox)
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Jeanette JotForm SupportReplied on January 4, 2016 at 10:29 PM
Just so you know, Bluesnap is one of our payment processors that we use here at Jotform, so there is nothing to worry about.
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beamer1321Replied on January 5, 2016 at 10:59 AM
Yes, I figured it out that Jotform was connected to Bluesnap, and they were the people I needed to go through. I have all of the passwords. Cheers, D'Hercy Dance Co Owner Operator, Michelle.