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    How can I include plain text fields in email submission

    Asked by oyl on January 04, 2016 at 07:55 PM

    Hello, I have headings inserted throughout the form to separate different sections. However the heading text does not come through with the email submission. Is there a way for these to be included to make the submissions easier to read?


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    JotForm Support

    Answered by Charlie on January 05, 2016 at 01:25 AM

    Static text and headers won't be displayed in the default template of your email notification, this is because they do not hold any input values.

    However, you can easily format your email template, add the headers manually on it.

    You can edit it by following the steps below:

    1. Click "Emails", here you can edit the notification and the autoresponder. Click the pen icon to edit it.

    2. You will see the "Compose Email" window, from here you can edit the format, add the headings or other static text manually here.

    3. Make sure to save the changes.


    Let us know if you need more help on this.