Display $ in french format in Total ( WAITING FOR FIX )

  • Profile Image
    AA_C
    Asked on January 04, 2016 at 09:26 PM

    On my French form, 60037506204949, which I just created by cloning one of yours from a previous thread,  I'm trying to display the total in $ French CDN

    Like this. 7,50 $ CDN

    I went through a number of past questions and tried the solutions like placing a $ sign after the calculation, which is not really calculated but brings the proper value into the Total field based on radio button selection. I also set the field to display decimals and the calculation to use a comma. But nothing happens. So what am I missing?

    I need a similar approach for the English equivalent form, only $7.50 CDN

     

    Thank you,

    Robert

  • Profile Image
    beril
    Answered on January 05, 2016 at 03:05 AM

    Hi Robert,

    Can you try to add the CSS code below:

    #input_37_donation {

        width : 50px !important;

    }

     

    #cid_37 > span:before {

        content : "$ CDN";

        left : 47px !important;

        position : relative;

        top : -1px;

    }

    Here is how it works:

    I need a similar approach for the English equivalent form, only $7.50 CDN

    Can you provide us the ID of form?  At that time, I can assist properly.

    I hope this information helps you.

    I look forward to hearing from you soon.

  • Profile Image
    AA_C
    Answered on January 05, 2016 at 09:31 AM

    Thanks, I tried something similar without success. The only thing missing is the comma in place of the decimal point and trailing zeros like this;

    15,00 $  7,50 $

    The English form is: 53297495897984 formatted like this;

    $ 15.00  $ 7.50

    Thank you,

    Robert

  • Profile Image
    beril
    Answered on January 05, 2016 at 11:12 AM

     The English form is: 53297495897984 formatted like this;

    For this form, can you try to add the CSS code below?

    #input_38_donation {

        width : 60px !important;

    }

     

    #cid_38 > span:before {

        content : "$ CDN";

        left : 60px !important;

        position : relative;

        top : -1px;

     

    }

    The only thing missing is the comma in place of the decimal point and trailing zeros like this;

     

    15,00 $  7,50 $

    Let me try to solve this issue. I will get back to you on this soon. 

  • Profile Image
    beril
    Answered on January 06, 2016 at 06:24 PM

    Hi Robert,

    First of all, I am sorry for late response. I've cloned and tested your form. I am sorry to say that; comma in place of the decimal point is not possible due to being payment wizard.

    I've carefully checked your form and I realized that you are getting amount of "Prix total" from the calculation wizard.    

     

    I am able to change the value of calculation wizard as expected. However, on Payment wizard the value appearing as 750$ instead of 7,50$:

     

    Here is what I tried on calculation:

    Here is how it works:

     

    In addition to that, I've also tried Sell Subscriptions instead of Collect Donations/Custom Amount Payments. At that situation, even if I've added comma in place of decimal point (7,50 $), it turned back to $7.50 as you see below:

     

    I hope this information helps.

    I will also ask that issue to our developer. I will inform you via this thread if I find a solution.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you. 

  • Profile Image
    AA_C
    Answered on January 06, 2016 at 07:49 PM

    @ Beril

    I appreciate what you have done.

    I very much prefer to receive 750$ vs $ 7,50$ but I think our applicants would complain.

    I'm surprised that this has not come up before for French forms or perhaps it is how it is being used because as you show and I tried there is an option to use a comma instead of a decimal point.

    regards

    Robert

  • Profile Image
    beril
    Answered on January 07, 2016 at 03:46 AM

    Hi Robert,

    First of all, I am really sorry for not to solve for issue. Yes, you are right there is option to use a comma instead of a decimal point. However as far as I know, it is not working for payment tool. PayPal doesn't accept comma.

    I asked that issue to our developer. If there is an update I will notify you via this thread.

  • Profile Image
    AA_C
    Answered on January 07, 2016 at 01:04 PM

    Thank you

  • Profile Image
    AA_C
    Answered on March 13, 2017 at 01:18 PM

    Hi, Is there an update on this bug...? did V4. sole the problem?

    regards,

    Robert

  • Profile Image
    Welvin
    Answered on March 13, 2017 at 05:00 PM

    I don't think we have an update regarding this matter. There's no ticket here actually. The form is no longer available. You are asking this for the Payment field, right? Not for the calculation? Maybe create a new thread about it then we'll send it to our backend team as a feature request. 

    For the meantime, the workaround provided by my colleague should still work.