Edits on a cloned form are not saving

  • minemetitiri
    Answered on January 04, 2016 10:41 PM

    Hello, I am having the same issue. I cloned a form and made changes to one of the clones, but it doesn't save and reverts back to the original clone without saving the changes. 


    https://form.jotform.com/60038432878157 ---- clone form I want to change (removal of one line in directions that will be for a different Group of Applicants)

    Ideally be related to non-communicable diseases ---this line is what I want to removed from the cloned form. But it keeps showing up after I delete and save in the clone.


    https://form.jotform.com/53224167208148 ----original form without any change. 


    I need to have this done for my boss asap, we are supposed to launch this tomorrow. HELP PLEASE!

  • Jonathan JotForm Support
    Answered on January 04, 2016 11:54 PM

    Please follow the video guide below on how to edit and save the changes on your jotform  https://form.jotform.com/60038432878157 

    Edits on a cloned form are not saving Image 1 Screenshot 20


    I made a test by cloning your form but I could not replicate the problem. I was able to save the changes. Here is the cloned form https://form.jotform.com/60039231503948

    Let us know if issue persist.