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    Terms and conditions widget does not work on Firefox

    Asked by n_vieira on January 05, 2016 at 12:09 AM

    The terms & conditions widget don´t work on Firefox. The checkbox is there but not the text.

    the site url: http://tecnoinova.net/eng/ on renting equipment section.

     

    I apreciate your help.

    terms and conditions widget firefox not working firefox terms conditions
  • Profile Image
    JotForm Support

    Answered by Chriistian on January 05, 2016 at 12:42 AM

    Hi,

     

     

    I checked your form in Firefox and I have confirmed that the Terms and condition widget does not appear in the form properly.

     

    Upon further inspection, I noticed that you are using the script code to embed your form. We recommend you try using the iFrame embed method to see if that can fix the issue. To embed using the iFrame method, just follow the instructions found in this article: Getting the Form iFrame Code

    Another workaround I can suggest is use a regular check-box field instead. You can checkout this article on how to create the terms and conditions using the check-box: Adding a License Agreement to a Form

     

    Do inform us if you need further assistance,
    Regards.

  • Profile Image

    Answered by n_vieira on January 05, 2016 at 09:16 AM

    Thanks for your help Chriistian!

     

    The problem is solved using your second option, a regular check-box field. 

    Once again, thanks!

    Nuno Vieira

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    JotForm Support

    Answered by Jan on January 05, 2016 at 11:17 AM

    Thank you for letting us know that your issue is now resolved. On behalf of Christian, you're welcome. Let us know if you need any help.