What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cancel Account

    Asked by Geoff Johnson  on January 05, 2016 at 12:48 AM

    I didn't realize my account was on auto renew.  I don't need this service any longer and wish to cancel it.

     

    I emailed you right away on the 31st when I got the transaction notice.  Please let me know.

     

    Thanks so much.

     

    Geoff Johnson

    cancel account thanks transaction my account and
  • Profile Image
    JotForm Support

    Answered by beril on January 05, 2016 at 04:19 AM

    Hi Geoff,

    I've refunded $45 back to you.

    As per you request, I've also deleted your account which is geoffjohnsonphoto.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

    Thank you for using JotForm.