I had a form submission sent to the wrong email

  • abiartfarm
    Asked on January 5, 2016 at 2:32 AM

    HI there,

     

    I received a form submission 'alert' from jotform but it was sent to an email address I don't use with jotform. I checked in my account settings that I have the correct email address, abigailrbyrne@gmail.com but it was sent to cygnetartsmarket@gmail.com which is a different work email address not associated with jotform.

     

    Can you help? it seems very strange!

    Abi

  • Sammy
    Replied on January 5, 2016 at 4:53 AM

    Hi Abi,

    I check you notification email and it appears the recipient email is currently set as cygnetartsmarket@gmail.com to update it open the notification email editor and change the recipient email address to your preferred one.

    I had a form submission sent to the wrong email Image 1 Screenshot 40

     

    I had a form submission sent to the wrong email Image 2 Screenshot 51

    I had a form submission sent to the wrong email Image 3 Screenshot 62