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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I had a form submission sent to the wrong email

    Asked by abiartfarm on January 05, 2016 at 02:32 AM

    HI there,


    I received a form submission 'alert' from jotform but it was sent to an email address I don't use with jotform. I checked in my account settings that I have the correct email address, abigailrbyrne@gmail.com but it was sent to cygnetartsmarket@gmail.com which is a different work email address not associated with jotform.


    Can you help? it seems very strange!


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    Answered by Sammy on January 05, 2016 at 04:53 AM

    Hi Abi,

    I check you notification email and it appears the recipient email is currently set as cygnetartsmarket@gmail.com to update it open the notification email editor and change the recipient email address to your preferred one.