What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    [china.jotfor.ms] Styles not fully applied to the form

    Asked by natureveg on January 05, 2016 at 03:12 AM

    Dear Sir,

     

    We find all the online forms in this url are not working properly, could not open

    http://www.natureveg.com/catering-menu

     

    Please assist.

     

    Thank you

     

    YJ

    Page URL:
    http://www.natureveg.com/catering-menu

    Screenshot
    Properly not opening online forms
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    JotForm Support

    Answered by Boris on January 05, 2016 at 05:52 AM

    I have checked the page you have linked to, and on it there are links to 11 JotForm forms - all 11 forms seem to be working fine on my end at this time.

    That form in your screenshot looks as if not all styles were successfully applied to the form. Due to your general geographical region, the styles and content of your form are served over our regional domain china.jotfor.ms, so this may be a regional issue.

    Since the form appears to load correctly at my end, could you please check again if it is loading fine on your end as well now? If you are still experiencing the issue, we will be happy to raise it to our developers and server admins. Thank you.