What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error: "Service Unavailable" when I download PDF of submission

    Asked by josenexus on January 05, 2016 at 07:24 AM
    PDF of submission service unavailable
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    JotForm Support

    Answered by Charlie on January 05, 2016 at 08:43 AM

    Apologies for the inconvenience. May we know if you are still unable to download the PDF submissions? We have informed our backend team regarding this matter.

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    JotForm Support

    Answered by Charlie on January 05, 2016 at 01:44 PM

    The error when downloading PDF submissions should be fixed now. Please let us know if you are still experiencing this problem. Apologies for the inconvenience.

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    Answered by TSMProduction on January 05, 2016 at 02:10 PM

    This problem still isn't fixed, I am still experiencing this same problem with my forms 
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    JotForm Support

    Answered by Kevin_G on January 05, 2016 at 04:33 PM

    Hi TSMProduction,

    I have moved your request to this thread, in order to assist you better.

    http://www.jotform.com/answers/736933 

    We will assist you there.

    Thanks.