Error: "Service Unavailable" when I download PDF of submission

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    josenexus
    Asked on January 05, 2016 at 07:24 AM
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    Charlie
    Answered on January 05, 2016 at 08:43 AM

    Apologies for the inconvenience. May we know if you are still unable to download the PDF submissions? We have informed our backend team regarding this matter.

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    Charlie
    Answered on January 05, 2016 at 01:44 PM

    The error when downloading PDF submissions should be fixed now. Please let us know if you are still experiencing this problem. Apologies for the inconvenience.

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    TSMProduction
    Answered on January 05, 2016 at 02:10 PM

    This problem still isn't fixed, I am still experiencing this same problem with my forms 
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    Kevin_G
    Answered on January 05, 2016 at 04:33 PM

    Hi TSMProduction,

    I have moved your request to this thread, in order to assist you better.

    http://www.jotform.com/answers/736933 

    We will assist you there.

    Thanks.