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  • Profile Image

    Form moves on the screen when selecting options

    Asked by zawadil on January 05, 2016 at 08:03 AM

    Hello !

    I want to ask you to check my form https://form.jotform.com/53515984472969.

    On the first screen I start with a selection to show related fields. If a selection is made, the additional fields become visible. This work fine, but the the complete form ´jumps a little bit´ (the position on the screen is changing). After the selection was made and the related fields are displayed, it keeps stable, even while navgating between the pages. 

    Can you tell me, where is the mistake in my form and how to suppress this screen movement.

    THX !

    Best regards

    Erwin

    Page URL:
    https://form.jotform.com/53515984472969

    JotForm additional fields check Selection
  • Profile Image

    Answered by Carina on January 05, 2016 at 10:21 AM

    It seems to be connected with the page break. You can test and clone the demo form:

    https://form.jotform.com/60044545150950 

    I will make further tests to see how to solve this situation.

    Let us know if we can assist you further.   

  • Profile Image

    Answered by zawadil on January 05, 2016 at 01:00 PM

    Hi Carina !

    I know, that working without page breaks will fix this phenomenon, but using the Form tab widget together with page breaks is essential, as it´s the only way to have a clear structure and keep each part of the form overseeable. I hope you find a way, how I can keep both and fix the display behaviour.

    THX !

    BR Erwin

  • Profile Image
    JotForm Support

    Answered by Kiran on January 05, 2016 at 02:52 PM

    The issue is nothing but the scrollbar being displayed on the right side of the form after selecting the option. This option is displaying other fields on the form and scroll bar is activated in order to scroll down the page.

    This may be resolved by enabling the scrollbar to display on the right side by injecting the following CSS code to your JotForm.

    .supernova {

    overflow-y: scroll;

    }

    Hope this information helps! Let us know if you need any further assistance.

  • Profile Image

    Answered by zawadil on January 05, 2016 at 03:05 PM

    Hi Kiran !

    Y´ve saved my day ! :-) - No more moving around after I have included this CSS code.

    Thank you !

    Best regards

    Erwin

  • Profile Image
    JotForm Support

    Answered by Kiran on January 05, 2016 at 04:54 PM

    Glad to see that the issue is resolved for you. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!!