What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Analytics: No or zero data shown in the charts

    Asked by PunkHealth on January 05, 2016 at 08:13 AM
    Hi guys - I wonder if you could check my Form Analytics data, too. We're showing zero for everything :-(
  • Profile Image
    JotForm Support

    Answered by Charlie on January 05, 2016 at 08:25 AM

    I checked your account and was able to replicate the problem

    I have forwarded this to our developers to have it checked and fixed. Please do note that our Form Analytics is still in Beta stage and our developers are continuously making improvements and fixing bugs on it. Your feedback is very much important in these stages.

    As an alternative, perhaps using our Google Analytics widget would work for the meantime?

    Apologies for the inconvenience.

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    JotForm Developer

    Answered by mustafa on January 20, 2016 at 12:07 PM

    Hi,

    Sorry for the late response. I tested some of your forms and seems working now. I am working on to recover missing data if any. 

     

    Regards.